As the news broke that AirAsia lost contact with Flight 8501 they were quick to update their social media accounts as well as providing a statement and changing their logo to black-and-white.
Air Asia’s Facebook, Twitter and Instagram accounts at 6:03 pm 28/12/14 NZT
- Disappointingly their main website did not provide any information or indicate that something had happened until well past the missing seven-hour mark when they eventually added a status update page (crisis.airasia.com) which provided the same updates that were available on Facebook three hours prior. They also changed their logo to black and white at the same time.
- Meanwhile, Changi airport was quick to respond with a temporary website (dark site) providing information on their media statements, contact information and useful links. Changi Airport Group also when black and white on social media.
Screen at Changi T1 showing the details of the @AirAsia #QZ8501 bound for Singapore from Surabaya that lost contact. pic.twitter.com/93VcqXsy8H
— The Straits Times (@STcom) December 28, 2014
- Airbus also responded.
Our thoughts are with all affected by QZ8501. We are in contact with @AirAsia and are providing our full assistance. http://t.co/ljK7xdvTbM ii — Airbus (@Airbus) December 28, 2014
- This year has actually seen fewer accidents than in the past statistics show. But casualties this year are the highest since 2010
Please note, this chart does not include this missing AirAsia flight, nor corporate or military aircraft.
- Meanwhile, Malaysia Airlines, another carrier afflicted by tragedy this year, has turned its social media presence grey in solidarity with AirAsia, which did the same thing on Sunday after the plane’s disappearance was announced.
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